Warranty Policy
Warranty Coverage
At Toozday, we stand behind the quality of our products and want you to feel confident in your purchase.
Our products are covered by a limited warranty against manufacturing defects that may occur under normal use.
What This Warranty Covers
- Manufacturing defects
- Faulty workmanship
- Items that arrive damaged or defective due to production issues
Warranty Duration
Unless otherwise stated on the product page, our warranty coverage is valid for 30 days from the date of delivery.
What Is Not Covered
This warranty does not cover:
- Normal wear and tear
- Accidental damage
- Damage caused by misuse, improper care, or alterations
- Damage resulting from washing or care instructions not being followed
- Issues caused by third-party handling after delivery
How to Make a Warranty Claim
If you believe your item has a manufacturing defect, please follow these steps:
- Contact our support team at info@toozday.com
- Include your order number
- Provide a clear description of the issue
- Attach photos or videos showing the defect
Our team will review your request and respond within 24 hours.
Resolution Options
If your claim is approved, we may offer one of the following solutions, depending on the situation:
- Replacement of the item
- Store credit
- Refund to the original payment method
The resolution method will be determined at our discretion.
Important Notes
- This warranty policy is provided in addition to your statutory consumer rights.
- Toozday reserves the right to update or modify this policy at any time without prior notice.